Right of revocation and revocation right
You have the right to revoke this contract within a period of fourteen days without giving reasons.
The revocation period is twoteen days from the date,
|–||In the case of a purchase contract, in which you or a third party you designate, which is not the carrier, has or has taken possession of the last product.|
|–||In the case of a contract concerning several goods which the consumer has ordered under a single order and which are delivered separately, to which you or a non-carrier named by you, or third party, who is not a carrier, have or have taken possession of the last product.|
|–||In the case of a contract for the delivery of a product in several partitions or pieces: in which you or a third party, which is not a carrier, you named, have or have had the last part or the last piece.|
|–||In the case of a contract for the periodical delivery of goods over a fixed period of time: in which you or a third party you have named who is not a carrier, have taken possession of the first goods. In the case of a combination of several alternatives, the last time is decisive.|
In order to exercise your right of revocation, you must inform us (ESplan GmbH, Margarete Bannert, Hausingerstraße 8 40764 Langenfeld email@example.com) of your decision by means of a clear statement (eg a letter, facsimile or e-mail sent by mail) To revoke this Agreement. You can use the enclosed sample revocation form, but this is not required.
In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you revoke this Agreement, we will pay you all the payments we have received from you, including the cost of delivery (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the standard delivery offered by us ) Within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment that you have used in the original transaction, unless you have expressly agreed otherwise; In no case will you be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.
You have to return the goods to ESplan GmbH, Margarete Bannert, Hausingerstraße 8 40764 Langenfeld firstname.lastname@example.org without delay and in any case at the latest within fourteen days from the date on which you inform us about the revocation of this contract . The deadline is respected if you send the goods before the end of the deadline of 14 days.
They bear the immediate costs of returning the goods.
They shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the nature, characteristics and functioning of the goods.
You can reach our customer service at the following times:
Hausinger Straße 8
Opening hours: Monday to Thursday from 8:00 to 17:00 and from Friday from 08:00 to 13:00.